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Adding a new counter

This guide explains how to create a new counter from the Merchant app so that products can be grouped for counter KOT and also counter-wise menu in consumer app and scan QR.

Prerequisites

  • You are logged in to the merchant app with a role that has permission to edit and manage Counters.
  • Counter option is enabled for the store. Enable Counters

Step 1: Goto counters section

  1. From the main navigation bar, click Inventory.
  2. In the Inventory page, click the Base Menu tab if it is not already selected.
  3. Select the counters section and click New button to open the add counters form. Add Counters

Step 2: Add new counter

In the Enter New Counter Details form, fill in the following:

  1. Counter name

    • Enter the name of the counter as it should appear in reports and KOT print.
    • Examples: Juice Counter, Dosa Counter, Live Grill.
  2. Description (optional)

    • Add a short description.
    • Example: Handles all juice and mocktail orders near entrance.

Add Counter Form

Step 3: Add an image (optional)

In the Drop or Select image section, do one of the following:

  • Drag and drop an image onto the upload area, or
  • Click browse and select an image from your machine.

Step 4: Save or reset

  1. If you want to clear all fields and start again, click Reset.
  2. When all details are correct, click Add Counter to save.